Support

Contact and Support

We can help with account access, email verification, practice records, course access, and content questions.

Get in touch

Email [email protected] with a short description of the issue. Please do not send your password or an active verification code.

Common account issues

• Verification email missing: check spam or junk folders, confirm the address, and use the resend option after the cooldown.
• Password forgotten: use the “Forgot password?” link on the app login page.
• Progress looks wrong: include the subject, approximate time, and the relevant paper or lesson. Do not include private credentials.
• Privacy request: identify the account email and state whether you are requesting access, correction, or deletion.

Response expectations

Support is currently handled by email. We aim to respond within a reasonable period, but response times may vary during the beta period and public holidays.

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