Legal

Refund Policy

Last updated: July 19, 2026

1. Subscriptions

SG A-Level subscriptions are recurring monthly subscriptions for individual modules. Math Practice Plus and Math Course Plus are separate products. Your checkout will show the applicable price, billing interval, and renewal terms before you confirm payment.

2. Cancellation

You may cancel a subscription at any time through the available subscription management or customer portal tools. Cancellation stops future renewals. Unless otherwise stated at checkout, you can continue using the paid features until the end of the current paid billing period.

3. Refund requests

Because digital access may begin immediately, payments are generally non-refundable after a billing period starts. We may consider a refund request where you were charged in error, were charged after a successful cancellation, or experienced a material service issue that we could not reasonably resolve. Any refund remains subject to applicable law and the payment provider's rules.

4. How to request a refund

Email [email protected] within 14 days of the charge. Include the account email, transaction date, and a short explanation. Do not send your password or full payment card details. We may request reasonable information to verify the transaction.

5. Processing

Approved refunds are returned through the original payment method. Processing time depends on the payment provider and your financial institution. Where Paddle processes the transaction, its checkout and payment records may be used to locate and process the request.

6. Contact

For cancellation or refund questions, contact [email protected]. See our Terms of Service and Privacy Policy.